Shipping and Customer Service Policy
**Wine Club Members
We have a new login ability with our online store. When in the Check Out area, click on the Login button. Enter your email and then Click on ‘Reset my password here’ to set up a password. Any questions or issues, please contact email@example.com.
* * * Shipping and delivery charges are not included in prices * * *
Most deliveries will be made by ATS Healthcare (their trucks are temperature controlled.) Please provide a business address if possible, as there is always someone available during business hours to receive the wine from the courier. While we realize that not everyone has a business address, a $5 fee will need to be added for residential deliveries due to the higher cost. Extra shipping charges may apply based on delivery address (ie: rural addresses).
Sales are subject to availability.
A $0.10 bottle deposit will be added for each bottle purchased.
We cannot ship outside of Canada. Also, at the moment we are unable to ship to Ontario as per their new liquor regulations. We are hoping this may change in the new year.
GST (5%) and PST (10%) will be added to the sale (with the exception of the Special 6 bottle Packages which have the taxes included in the price) and are subject to change without notice.
Orders must be in multiples of 6 and it can have a mix of any available wines. An exception will be made when ordering our Renaissance Merlot Vertical pack which is a set of three.